General FAQ

Enjoying Art in Digital Format

What is Sedition?

Sedition is a platform to enjoy, collect, trade, share and display art by the world’s leading contemporary artists. The artworks are digital, and not physical in nature. They exist for screens and devices.

You can learn more about Sedition by visiting the How It Works Page

What does Sedition sell?

Sedition sells contemporary art in digital format. Most artworks on Sedition are digital limited editions, although there are some unique pieces also. These artworks are meant to be enjoyed on digital displays and devices such as smartphones, computers, tablets and TVs. Think of art available on Sedition as an art collection available on all your screens and a collection that is accessible anytime, anywhere.

What type of art do you sell?

We sell art by the world's leading contemporary artists. Sedition aims to present the best of the contemporary art landscape - the various forms and types of art are numerous and constantly growing. Sedition offers the collector access to the most exciting and newest developments of art - literally the Monets and Picassos of today’s generation.

How do I know if the art that Sedtions sells is genuine?

Each limited edition has a Certificate of Authenticity signed by the artist and the Director of Sedition and a secure record to verify the artwork is authentic. Upon purchase of a piece of art, the artwork is registered to a collector's account, a central records database and is traceable through image identification technology.

Sedition’s long-term goal is to decentralise the artworks ownership ledger by utilising blockchain technology, which provides for a transparent and decentralised way to track ownership. Sedition will start utilising blockchain technology step-by-step starting in July 2022.

What do I actually get when I purchase art through Sedition?

You get a numbered limited edition art in digital format, a unique certificate of authenticity and free online storage where your artwork and certificate is held.

Can I print my art?

Sedition’s artworks are meant to be enjoyed in digital format :)

Printing would not do justice to most artworks on Sedition! The best experience on Sedition comes from viewing the works as the artists intended - digitally.

Can I print and download my Certificate of Authenticity?

We do not currently offer the functionality to allow you to download or print your Certificate of Authenticity, however, not to worry - you can view your certificates at any time in your secure vault.

Can I collect more than one edition of a particular artwork?

Yes, of course. You can purchase as many editions as you wish. Obviously, the maximum number of editions you can buy is the number of available editions for a particular artwork.

Can other people see my collection?

Yes they can! Unless you choose to set your profile as ‘private’.

After you have purchased an edition, you appear as a collector on the artwork’s page. Other members can see your collection by browsing to your profile. However, if you wish, you can make your profile private in your member settings. In that case, your profile will not be indexed by search engines either.

I bought an artwork, but since then my taste has changed. What should I do?

You have several options.

You can keep the artwork as a memory of earlier days, or gift the artwork to another collector, friend or a family member. Alternatively if the edition has sold out, it can be resold on the secondary market on our Trade platform. Keep it, give it, or sell it - the world is your oyster!

What is Art Stream?

Art Stream is Sedition’s subscription service. Art Stream is aimed at people who want to pay a small fee and enjoy everything. In addition, Art Stream grants you a 10% discount on any purchase on the site.

To learn more about Art Stream, visit the Art Stream page and view the video where our Director tells you more about Art Stream.

Account & Settings

How can I join?

Good news - Sedition is free to join and the sign up process takes no longer than 30 seconds!

Simply hit the “Sign up” button and enter your preferred email address and your desired password. Alternatively, you can also sign up using your Facebook account.

How do I change my password?

To change your password, simply head to your account. Select the “settings” tab where you will see the input boxes to enter your current password, new password and confirm it.

How do I change my email?

To change your email, simply head to your account. Select the “settings” tab where you will see the button to change your current email.

How I can hide my profile from other members?

To hide your profile from other members, select the Account link from the top menu. Uncheck the checkbox next to where it says 'make my profile public'.

I've forgotten my password. What should I do

If you have lost your password, please select the 'forgotten password' link on the member sign in page. This will prompt you to enter the email address that you used to register. You will then receive an email with a link to reset your password. Click the links and simply follow the prompts.

I have not received my forgot password email

Please check that the email has not been delivered to your spam folder. If it has not been delivered, please email support@seditionart.com

How do I make my profile private?

To hide your profile from other members, select the Account link from the top menu, scroll down to privacy and select “Make my account private”. In addition, you can select to make your purchases private. You can also select to hide your profile from the search engines. The later function, however, does not apply to you if you have an artist profile. Remember to save the preference that you set up by hitting the “Save privacy settings” button.

I want to be the first to learn about new artworks being launched on Sedition. Can you keep me informed?

Happily :)

Just sign up for our newsletter on the Account preferences page. You can unsubscribe at any time.

Why should I follow your newsletter?

All newsletters are boring. Except ours. It talks about art, artists, and other fun stuff. Sign up here

How do I switch off email notifications?

You can switch off email notifications by going to your account page and selecting the preferences tab. From there, you can select which email notifications you receive or you can unsubscribe from all emails. Remember to hit the save email preferences button.

How do I cancel my account?

We’re sorry to see you go!

If you’re experiencing any problems enjoying art, consider emailing support@seditionart.com and we’ll be more than happy to assist you.

However, if your mind's made up, you can simply go to your account and scroll down on that page. The “Close your Sedition account” is located at the bottom of the page, after the “Change password” button.

Enjoying, Storing, & Downloading Your Art

How do I access my art?

Your purchased art and the Certificate of Authenticity accompanying it are stored in your Sedition Vault.

Your artwork is stored as an HD or 4K file. We store the original artwork file and provide you with digital versions that are formatted specifically for the optimal display on your device. We support multiple devices, such as iPhone, iPad, Android devices - to name a few. In addition to that, we have apps for iOS, Android, Apple TV, Google Chromecast, LG Smart TV, and we're constantly building and introducing new apps.

What are the benefits of having your art stored on Sedition’s servers?

There are various benefits to having your art stored on Sedition’s servers:

  • Your artwork is always safe. You cannot ever lose it!
  • We take the hassle out of formatting for you and we deliver your art in a format that is optimised for your device.
  • We let you view and download your art (into our apps) as many times as you need for personal use.
  • You can send the art to any device anytime.

What is my Vault?

Your Vault is a secure online storage for your purchased artworks. This is where you manage your collection, and set up and create playlists. To access the Vault, you need to click on the Vault link in the main menu after signing in. Nobody can access your Vault unless they are signed in using your account. Other collectors may be able to view your collection in your profile if you have granted permission.

How can I view my art?

Your artwork is stored for you in your Vault. To access your Vault, you login in and then choose whether to download your art or to send it to a specific device. To send your artwork to a device, you will need an Internet connection and be able to download the art to that device.

Can I download art to my device?

Yes, you can! Simply go to your Vault and select the “Manage Vault” option.

Please note that to protect the artwork files, we only allow for in-app downloads. In other words, you can download your artworks to e.g. your mobile device but you will only be able to access them through Sedition’s application.

How do I view art on my TV or projector?

If you have a smart TV, you can access the Sedition site from the web browser. However, we find most smart TV browsers to be an unfulfilling experience. For the best viewing experience, we strongly recommend viewing artworks via one of the dedicated apps - such as LG TV app - or a dongle such as Google Chromecast or Apple TV.

If you’re having any issues enjoying your art collection, please email contact support@seditionart.com and we’ll be more than happy to help!

Your Payment Questions Answered

What payment methods do you accept?

We accept all major cards: Visa, Visa Delta / Debit, Visa Electron, MasterCard, Eurocard, UK Maestro, Solo and American Express. We also accept PayPal.

What currencies do you accept?

We display prices in British Pound Sterling (GBP), U.S. Dollar (USD) or Euro (EUR). However, all pricing on Sedition is in United States dollars and your card will be charged in USD. Any other prices you see are the representation of the US Dollar price.

Why has my payment failed?

Payments can fail for the different reasons. It is likely that you entered some incorrect details, such as the card number, expiry date or security code. Alternatively, there could be insufficient funds on your account. For further problems, kindly contact your payment provider.

Can I refund an order?

Yes. If you changed your mind or your artwork is not what you expected, you are entitled to a full refund within a week of purchase. This does not affect your existing other statutory rights.

Where do I view my order history?

You can view all of your orders in your account settings. Click on the profile icon to bring up the dropdown menu to access your account.

Miscellaneous

How can I meet the Sedition team?

You can wire several million into our personal bank accounts :)

Alternatively we can be found at any of the numerous events and exhibitions we’re involved with each year. Follow us on Twitter and Instagram and join our Discord channel for up-to-date news.

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